Privacy Policy

Mirai Integration Private Limited ("Mirai Integration", "we", "us", or "our") respects your privacy. This policy explains what information we collect when you visit https://miraiintegration.com, submit a form, or engage us for services, how we use it, and the choices you have.

This policy covers our marketing website. Individual Mirai products (such as BookDito) may collect additional information governed by their own in-product privacy notices, provided at the point of sign-up.

We collect information in three ways:

• You provide it directly — through our contact form, idea submission form, or newsletter sign-up. This may include your name, email address, company, phone number, project details, budget range, and any message content you choose to share.
• Automatically, via cookies — a strictly necessary cookie remembers your cookie preferences. If you opt in, an analytics cookie helps us understand aggregate site usage. See our Cookie Policy for the full list.
• From your engagement with us — if you become a client, we collect information necessary to deliver services under a signed statement of work or contract, such as billing and communication details.

We do not knowingly collect sensitive personal data (health information, government IDs, payment card numbers) through this website.

• To respond to enquiries submitted through our forms.
• To send newsletter updates to subscribers who opt in, and to let you unsubscribe at any time.
• To scope, propose, and deliver engineering services you request.
• To understand aggregate website usage and improve content, performance, and navigation — only with your analytics consent.
• To meet legal, tax, accounting, and contractual obligations.
• To protect the security and integrity of our website and systems.

Where the EU/UK GDPR applies, we rely on: your consent (form submissions require an explicit consent checkbox; analytics cookies require an opt-in); our legitimate interests (operating and securing our website, responding to enquiries); and contractual necessity (delivering services once you engage us).

Where India's Digital Personal Data Protection Act, 2023 applies, we process personal data on the basis of your consent for the specific purpose stated at the point of collection, and you may withdraw that consent at any time as described in Section 8 below.

We do not sell your personal data. We share information only with service providers who process it on our behalf, under contractual confidentiality obligations, specifically:

• Form delivery providers (e.g. FormSubmit, or an equivalent form-to-email service) — relay contact, idea, and newsletter submissions to our inbox. Since our site is served as static files, we rely on a provider like this rather than our own backend.
• Analytics provider — only loaded after you opt in via the cookie banner, and used solely to measure aggregate site usage.
• Hosting and infrastructure providers that serve this static website.

We may also disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of Mirai Integration, our clients, or others.

Mirai Integration is based in Bangalore, India. Depending on where our service providers are located, information may be processed outside your home country, including in India, the United States, or the European Union. Where required, we rely on the service provider's own compliance mechanisms (such as standard contractual clauses) to safeguard cross-border transfers.

We keep enquiry and newsletter data for as long as needed to respond to your request, maintain our subscriber list, or meet legal and accounting obligations — typically no longer than 36 months of inactivity, after which it is deleted or anonymized. Client engagement records are retained per the terms of the applicable contract and statutory retention requirements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention needs.
• Withdraw consent (e.g. unsubscribe from the newsletter, or reject analytics cookies) at any time.
• Object to or restrict certain processing.
• Request a portable copy of the data you provided us.

To exercise any of these rights, email hello@miraiintegration.com. We will respond within a reasonable timeframe and in line with applicable law.

We use reasonable technical and organizational measures — including encrypted transport (HTTPS), access controls, and minimal data collection — to protect information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us data, contact us and we will delete it.

We may update this policy as our website, services, or legal obligations evolve. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here; we encourage you to review this page periodically.

Mirai Integration Private Limited
WeWork Salarpuria Magnifi, Tinfactory 78 Old Madras,
Doorvaninagar, Bangalore North,
Bangalore – 560016, Karnataka, India